Job Details

Communications Specialist - Digital Learning at UT - UTK

Position Number: 6131510
Location: Chattanooga, TN
Position Type: Communications - Media & Communication Studies

Communications Specialist - Digital Learning at UT - UTK
Knoxville, TN, United States

Job Identification: 2431
Job Category: Communication & Mktg
Posting Date: 04/07/2025
Job Schedule: Full Time
Locations: 1331 Circle Park, Knoxville, TN, 37996, US

Job Description
The Communications Specialist position is a member of the Academic Engagement team, focused on elevating the stories of how Digital Learning works with academic units across the campus. This position leads efforts for internal communications, sharing ways in which Digital Learning supports faculty in developing engaging experiences for online students.

Responsibilities
Content Creation

Serves as lead for all projects related to internal (UT) communications coming from Academic Engagement team, including planning, designing, developing, and creating content
Works across the Academic Engagement @Digital Learning team to identify potential story ideas, performs outreach to obtain quotes, secure video/audio interview opportunities to highlight Digital Learning collaborations with faculty/academic units
Creates and disseminates content through internal UT channels (Intranet, UT newsletters)
Strategizes on opportunities for reaching UT's academic community to share DL successes
Develops the communications strategy to ensure alignment with departmental goals and faculty engagement
Manage Academic Engagement communications to subscribed faculty community, including department newsletter

Performance Analytics

Analyze available data related to communications; implement opportunities to perform metrics including read rates/views, click-throughs
Conducts analysis of metrics to adjust strategies as needed for continuous improvement
Evaluates audience needs to improve the effectiveness of communications

Event Management & Support

Provide operations support for Academic Engagement team events, including tabling events for faculty, campus presentations, and awards ceremonies
Strategize marketing efforts for dissemination of event information across UT community
Support efforts to strengthen attendance at Digital Learning professional development events

Qualifications
Required Qualifications

Bachelor's Degree in communications, marketing, English or related field
Experience in marketing or communications - could include experience as a student worker

Work Location

Knoxville, TN
This position does have the potential for a hybrid working capacity.

Compensation and Benefits

UT market range: MR 09
Anticipated hiring range: $48,000-$52,000, dependent on experience
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

For full consideration, applicants must attach a letter of interest, resume, and the name, address, email, and phone number of three professional references, in addition to completing the applicant file to the Human Resources online application system, DASH. This position does have the potential for a hybrid working capacity.
Screening of applicants will begin immediately and continue until the position has been filled.

About The College/Department/Division

Digital Learning at UT, is a unit charged with advancing UT's commitment to discovery, creativity, learning, and engagement, specifically for online learners. Using advanced and innovative technologies, Digital Learning at UT will provide scalable solutions that enhance the online learning experience and reduce barriers to student access and success, providing a tremendous impact to online learners across the state and the nation. At Digital Learning, we want to be bold and impactful, transforming the future of online education through innovative thinking and collaborative problem-solving. Join our dynamic and inclusive Digital Learning team where we take pride in teamwork, excellence, and a shared commitment to shaping the future through education and innovation.

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2431/?mode=location